E-82000028

PS4

The credit or debit card information stored on your Sony Entertainment Network account is invalid.

Step 1: Make sure that your credit card details are entered correctly.

Step 2: Ensure that the address information on your SEN account is exactly the same as those on the statement provided by your card issuer.

Step 3: If this does not solve your issue, please read our article on correcting billing errors.

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